UX Case Studies | Chaitanya Gaddamwar

01. Refining the Appointment Booking Flow for a B2B Healthcare SaaS Platform

Improved the appointment booking flow in a B2B healthcare SaaS platform to reduce confusion and speed up scheduling for front office staff, which increased task success rate from 42% to over 70%.

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02. Refining the Mobile-First Experience for a Patient App

Refined 3 core user flows in a patient app to reduce cognitive load and simplify daily health tasks. This improved task completion across all the flows and reduced step-level drop-off in the habit setup flow from 60% to 18% in internal testing.

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03. Taleo - Generative AI storytelling app for Parents

Taleo is a generative AI storytelling app designed to help parents create meaningful, age-appropriate stories for kids. I worked as a UX designer with a team of 5 designers over a period of three months. I conducted UX research, gathered insights through thematic analysis, designed hi-fi wireframes, built interactive prototypes, and shaped the design system within a tight project timeline.

Case Study

Figma Prototype

Prototype Video

04. GreenQuest - Eco habit building app for GenZ

GreenQuest is an eco habit building app designed to help Gen Z users adopt sustainable habits through small, achievable actions. As a UX designer in a team of four other designers, my responsibilities included visual design, defining brand guidelines, creating hi-fi wireframes and prototypes, and shaping animations and micro-interactions using an atomic design system.